Volunteer

Description

We are seeking friendly, reliable people to provide telephone support to our Helpline callers for 3-hours approx. a week, Monday to Friday 10.00am to 7.30pm.  Volunteers answer the helpline from the CVH Office in Dublin 2 as well as remotely (dependent upon training, experience and technology).  Remote volunteering requires a good internet connection - either through a laptop or a PC, as well as a quiet and private space.   

Volunteers must be warm, compassionate, and non-judgmental. You must also be comfortable providing information and exploring options with callers without telling them what to do. We welcome volunteers from all walks of life and value diversity. Due to the nature of the work, fluent English is a must and basic IT skills required.  Volunteers must be living in Ireland and over 18 years of age.

  A minimum one-year commitment is required on completion of the extensive training provided.  

Is training provided?: Yes

Please note that Garda Vetting is required for this position which will be processed with you after you apply.

Tasks that the volunteer(s) will be expected to undertake:

The provision of telephone support to victims of crime or anyone affected by crime.  

Skills required for this role:

Volunteers must be warm, compassionate, and non-judgmental. You must also be comfortable providing information and exploring options with callers without telling them what to do. We welcome volunteers from all walks of life and value diversity. Due to the nature of the work, fluent English is a must and basic IT skills required.  Volunteers must be living in Ireland and over 18 years of age.

  

Details of time commitment needed for role:
3 hours during Helpline opening hours

Minimum time commitment per week:
3 hour p/week

Additional screening required for this role:
Application form